Services – Identity Theft Restoration

Identity Therft Restoration

Identity Theft Restoration is an important protection included in your Final Documents Service Plan.

In the event that your passport, driver’s license, or other important identity document is stolen, or if you suspect a fraudulent use of your identity for credit, we will provide you full restoration services.

worriedcouple

What We Do...

Assistance

  • Initiated by calling our Customer Service toll-free number 1-888-977-3752
  • Monday through Friday 8 a.m. to 6:30 p.m. EST
  • How to identify and organize the details pertaining to your theft event
  • From a Certified Fraud Restoration Specialist assigned and dedicated to your case
  • Fraud Centre contact numbers: TransUnion, Equifax and other key resources
  • How to gather data and complete a police or other report

Education

  • Understanding your rights and responsibilities under Canadian law
  • The processrequired to restore your identity
  • Consumer credit disclosure and limited Power of Attorney
  • Guide book outlining general tips on what to do NOW that you are a fraud victim
  • Steps needed to proactively reduce exposure to identity theft

Investigation

  • Investigate all fraud events
  • Review credit history with you to verify if fraud includes items such as prior employment, public records, Social Insurance number, etc.